Shipping and Delivery
At our online store, we are dedicated to providing an exceptional shipping experience for customers worldwide. We proudly offer free shipping on all orders, regardless of your location. Our commitment is to ensure your satisfaction by offering optimal shipping solutions that cater to your needs, no matter where you reside. With a global customer base, we strive to maintain the highest standards of responsiveness.
Shipping Times
Canada / United States Orders
Your orders within the United States will typically arrive at your destination within 8 to 12 days. For certain products that experience high demand, delivery might extend to up to 20 days. We appreciate your patience during these periods.
International Orders
International orders, apart from those within the United States, usually have a delivery timeframe of about 10 to 15 business days. We work diligently to ensure your order reaches you in a timely manner.
Order Splitting
In some cases, orders consisting of multiple products may be shipped separately. This practice allows us to expedite the delivery process and ensure that you receive your products as swiftly as possible. We are committed to transparency and efficiency when it comes to shipping. Please note that delivery times may vary due to factors beyond our control, such as customs processing and unforeseen circumstances. Rest assured, our team is always available to address any questions or concerns you may have regarding your order's shipping status. Thank you for choosing our online store for your shopping needs. We look forward to delivering your products to you with the utmost care and diligence.
Our Guarantee
- Each of your orders is accompanied by a 30-day money-back guarantee.
- Occasionally, orders may become lost or damaged during transit to your location. In such instances, we will furnish you with a complimentary replacement. Simply reach out to our support team at customersupport@theavantagestore.com, and we will initiate contact with you promptly.
- Kindly be aware that we might request you to provide an image of the impaired product prior to dispatching the replacement.
Important Remarks
- Reimbursements are not applicable to complimentary items; nonetheless, replacements are extended for items that are lost during the shipping process.
- Substitutions are dispatched within a period of up to 7 days following receipt of your item.
- For a more comprehensive understanding of our reimbursement procedures, please consult our Refunds Policy.
Order Tracking
To facilitate the tracking of your order, all pertinent tracking details will be sent to your email address.
It is important to note that the tracking number we automatically furnish upon order shipment.
Should you encounter any difficulty locating your tracking number, please do not hesitate to contact us at customersupport@theavantagestore.com.